Don't Keep Me Hanging

Today's annoyance: customer service people and appointment schedulers who keep you hanging on the line while they try to (a) locate their file on you, or (b) figure out why their system is not showing a record of you. I don't care about your operational logistics! I don't have time to hang on while you debug your system. Write down my information the old fashioned way - with a chisel if necessary - and enter into your system after we've concluded our call.Or, take my phone number and call me back when you're ready to service me without a hold time.