The ladies room is my home away from home. I am a connoisseur. Not so much because I am passionate about tile and rolled paper, but because nature calls on me more often than most. I don't ask much when it comes to public restrooms. Clean toilets, plenty of TP, and hand towels or hot air driers that actually dry. It's really not so much to ask, especially from one of the highest end shopping malls on the continent, namely Roosevelt Field Mall in Garden City.
Simon Malls, the owner/manager of Roosevelt Field, should be ashamed of the condition of its ladies rooms. All of them.
They are filthy, sodden and ill-equipped.
Sad-but-true, the disgusting shape of Roosevelt Field Mall restrooms can be blamed equally on ill-mannered patrons and poor management.The shoppers at Roosevelt Field apparently have not been properly potty trained. The paper goes in the toilet. The toilet gets flushed after you use it. The seat gets dried, if needed. The counter gets wiped down.
Oops! That last one's a toughie, since ladies rooms no longer have paper towels.Of course, I do love those Dyson hand driers. But I really could have used some paper towels today to dry off my purse after it got soaked on the sink countertop.
What is truly needed, however, is a restroom attendant. That's where Simon can make good on the Roosevelt Field brand experience.They can't be held accountable for the slovenly, unsanitary behavior of their customers, but they can certainly acknowledge and address it by staffing the operation with someone to clean up after them.
Potty training may not be Simon's business, but keeping customers happy is.

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