I just got back from a ski trip to Squaw Valley at Lake Tahoe, via San Francisco. I took my kids to see my sister for her "big" birthday, and to get there, we booked Delta. Need I say more?
- The Delta terminal at JFK outlived its usefulness back when JFK was still alive. The gates are virtually miles from the terminal entrance, so you not only need to allow extra time just to get there, you need to wear roller skates because the moving sidewalks all are broken.I'm not lovin' flying with Delta.
- They charged us different rates for our luggage going and coming, for the same number of pieces weighing the same amounts in both directions (no shopping this trip). And we're talking about a lot of denaros for 3 standard suitcases, 3 ski and board bags, and 1 boot bag. Needless to say the gate agent in SF said I needed to see a customer service agent in New York to reconcile the charges, and the agent at the baggage office at JFK said I need to call customer service on the phone. Just what I really need: another thing to do on my first day back at work tomorrow, another aggravation. I'm not lovin' flying with Delta.
- They clipped the locks on our ski bags on our return trip to inspect the contents. If the bags were above suspicion on the first leg of the trip, why not on the second? And if they needed to be inspected, why didn't the porter alert us so we could have removed the locks (which I bought specifically to safeguard our very expensive ski and snowboard equipment) instead of having them destroyed? If we were going to smuggle an illicit substance on board, would we have selected the most conspicuous bag we could possibly find to execute the dirty deed? I'm not lovin' flying with Delta.
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